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After sales services

You will get a certificate of authenticity with any purchase of pearls and an invoice will be provided if asked for.

All our pearls come from the Pinctada Margaritifera oyster in French Polynesia, and the products we sell are not our creation since we are not the makers.

There is an after-sales service. If you have any questions or need help, contact us at : rivieresoceanie@yahoo.fr

Terms of warrantee

Our products are guaranteed against all making defects during one year, starting on the day of purchase. The gold, silver and plated settings are hallmarked. All defects resulting from accidents, handling as well as unfit or abusive use such as impacts, crushes, exposure to corrosive elements are excluded from the terms of guarantee. The same goes for the consequences of skin acidity, fair wear and tear and natural ageing of the jewels.

We decline all responsibilities in case of loss, theft (contact your insurance company with the invoice) or any other element that do not deal with the quality of the jewel.

We cannot be held responsible for problems dealing with post services and delivery.